POLICIES

Clear expectations matter.

This page provides the policy framework for direct purchases and use of The Parker Group website.

Pre-orders & Fulfillment

BECOMING was published October 18, 2026. Paperback and Kindle editions are available through Amazon. Direct signed-copy ordering is temporarily closed; previously placed orders are fulfilled according to the terms provided at checkout.

Shipping

For previously placed direct orders, shipping costs and delivery details were provided during Square checkout. Kindle delivery and purchasing terms are managed by Amazon.

Returns & Refunds

Questions about a direct book order, including a damaged or incorrect order, should be directed to The Parker Group so the order can be reviewed and an appropriate resolution determined.

Privacy

The current inquiry form opens the visitor's own email application and does not store form responses on this website. Direct-order information and payment details entered during checkout are handled by Square under its secure checkout environment; The Parker Group website does not independently collect or store payment-card numbers.

Payments

Previously placed direct pre-order payments were processed through Square. Paperback and Kindle purchases are processed through Amazon. The Parker Group website does not independently process or store payment-card numbers.

Terms

Product pricing, shipping charges, applicable taxes, and purchase details are presented before payment is completed. Existing direct pre-orders will be fulfilled according to the terms communicated at purchase.